SATISFACTION GUARANTEED
WE GUARANTEE YOU WILL BE SATISFIED WITH OUR PRODUCTS. We have always had a
policy of replacement or refund if you are not satisfied. Desco wants you to be
satisfied with each product we produce. We make every effort to see to it that
our products are of the highest quality and meet all appropriate recognized
industry standards. Since we cannot guarantee that all products are applicable
to all situations and that the data we provide from many sources is reliable
and accurate for all situations, our lawyers want you to know that ...
All statements, technical data, and recommendations contained herein are based
upon tests we believe to be reliable. However, the accuracy or completeness
thereof is not guaranteed. The proper and correct application of products and
data is the responsibility of the user. The following is made in lieu of all
warranties, expressed or implied:
Descos only obligation shall be to replace such quantity of the product
proved to be defective. Desco shall not be liable for any injury, loss, or
damage, direct or consequential, arising out of the use of or the inability to
use the product. Before using, users shall determine the suitability of the
product for their intended use, and users assume all risk and liability
whatsoever in connection therewith.
No statement or recommendation not contained herein shall have any force or
effect unless embodied in a written agreement signed by authorized officers of
Desco Industries, Inc.
Limited Warranty
Desco expressly warrants that for a period of one (1) year from the date of
purchase, Desco products will be free of defects in material (parts) and
workmanship (labor). Within the warranty period, a unit will be tested,
repaired or replaced at Descos option, free of charge. Call our Customer
Service Department at 909-627-8178 (Chino, CA) or 781-821-8370 (Canton, MA) for
a Return Material Authorization (RMA) and proper shipping instructions and
address. Please include a copy of your original packing slip, invoice, or other
proof of date of purchase. Any unit under warranty should be shipped prepaid to
the Desco factory. Warranty replacements will take approximately two weeks.If
your unit is out of warranty, call our Customer Service Department at
909-627-8178 (Chino, CA) or 781-821-8370 (Canton, MA) for a Return Material
Authorization (RMA) and proper shipping instructions and address. Desco will
quote repair charges necessary to bring your unit up to factory standards.
Warranty Exclusions
THE FOREGOING EXPRESS WARRANTY IS MADE IN LIEU OF ALL OTHER PRODUCT WARRANTIES,
EXPRESSED AND IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE WHICH ARE SPECIFICALLY DISCLAIMED. The express warranty will not apply
to defects or damage due to accidents, neglect, misuse, alterations, operator
error, or failure to properly maintain, clean or repair products.
Limit of Liability
In no event will Desco or any seller be responsible or liable for any injury,
loss or damage, direct or consequential, arising out of the use of or the
inability to use the product. Before using, users shall determine the
suitability of the product for their intended use, and users assume all risk
and liability whatsoever in connection therewith.
F.O.B. Point
Unless embodied in a written agreement signed by authorized officers of Desco
Industries, Inc., the F.O.B. point for all products purchased from Desco will
be the F.O.B. factory.
OUT OF WARRANTY REPAIRS
Field repair or unauthorized tampering of Desco brand products is not
recommended and will nullify any and all warranties provided by DII. All Desco
items to be repaired must be returned to the DII factory in Chino, California.
Desco will quote repair cost upon receipt and inspection of product. Repaired
product will include a 90 day warranty. A Return Merchandise Authorization
number (RMA#) must be obtained from Desco for out of warranty repairs. A copy
of the RMA must accompany the shipment. The RMA number must appear on the
outside of returned cartons, and Desco has the right to refuse all return
shipments which do not bear the RMA number or which are shipped freight
collect. Customer is responsible for all freight and transportation charges.